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	<title>Comments on: Customers, Clients, or Patrons?</title>
	<atom:link href="http://adamkayce.com/102/customers-clients-or-patrons/feed" rel="self" type="application/rss+xml" />
	<link>http://adamkayce.com/102/customers-clients-or-patrons</link>
	<description>Just my life, really.</description>
	<lastBuildDate>Tue, 13 Dec 2011 16:26:09 +0000</lastBuildDate>
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		<title>By: Adam Kayce</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-274</link>
		<dc:creator>Adam Kayce</dc:creator>
		<pubDate>Mon, 28 May 2007 19:31:51 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-274</guid>
		<description>Thanks, &lt;b&gt;Shawn,&lt;/b&gt; for letting me know that you&#039;ve felt this way... it&#039;s great feedback.

I feel as if what you are trying to do is to be the champion of a cause, a movement, an ideal... and I&#039;m a patron/supporter of that cause, for sure.  So, the cycle completes itself.

Interesting idea, that one — that in the caring for each others&#039; causes, we become both champion and patron.  Hmm... &lt;img src=&quot;http://www.monkatwork.com/images/emo/mhmm.gif&quot; alt=&quot;hmm...&quot; /&gt;</description>
		<content:encoded><![CDATA[<p>Thanks, <b>Shawn,</b> for letting me know that you&#8217;ve felt this way&#8230; it&#8217;s great feedback.</p>
<p>I feel as if what you are trying to do is to be the champion of a cause, a movement, an ideal&#8230; and I&#8217;m a patron/supporter of that cause, for sure.  So, the cycle completes itself.</p>
<p>Interesting idea, that one — that in the caring for each others&#8217; causes, we become both champion and patron.  Hmm&#8230; <img src="http://www.monkatwork.com/images/emo/mhmm.gif" alt="hmm..." /></p>
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		<title>By: Shawn</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-273</link>
		<dc:creator>Shawn</dc:creator>
		<pubDate>Mon, 28 May 2007 17:01:41 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-273</guid>
		<description>As I read your article, Adam, I began to get excited about the term &quot;champion&quot; - I realized that in the work we&#039;ve done together recently, that&#039;s exactly what you&#039;ve done for me...championed my work.  I suppose I&#039;m also excited because I&#039;ve heard the term several times in the last few weeks and it seems so accurate.  I champion my &quot;clients&#039;&quot; work and they champion mine.  And I&#039;m using &quot;champion&quot; loosely...not &quot;militantly supporting&quot; but enthusiastically and faithfully supporting.  I tell you, I am so jazzed about the possibilities of championing one another...gosh, what could we bring about?
Thanks, Adam!</description>
		<content:encoded><![CDATA[<p>As I read your article, Adam, I began to get excited about the term &#8220;champion&#8221; &#8211; I realized that in the work we&#8217;ve done together recently, that&#8217;s exactly what you&#8217;ve done for me&#8230;championed my work.  I suppose I&#8217;m also excited because I&#8217;ve heard the term several times in the last few weeks and it seems so accurate.  I champion my &#8220;clients&#8217;&#8221; work and they champion mine.  And I&#8217;m using &#8220;champion&#8221; loosely&#8230;not &#8220;militantly supporting&#8221; but enthusiastically and faithfully supporting.  I tell you, I am so jazzed about the possibilities of championing one another&#8230;gosh, what could we bring about?<br />
Thanks, Adam!</p>
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		<title>By: Tandoor and Southwest Know Patrons &#187; monkatwork.com</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-272</link>
		<dc:creator>Tandoor and Southwest Know Patrons &#187; monkatwork.com</dc:creator>
		<pubDate>Fri, 25 May 2007 17:38:21 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-272</guid>
		<description>[...] In the last post, we talked about the differences in your orientation and perspective that happen when you think of your &#8220;people&#8221; as customers, clients, or patrons. [...]</description>
		<content:encoded><![CDATA[<p>[...] In the last post, we talked about the differences in your orientation and perspective that happen when you think of your &#8220;people&#8221; as customers, clients, or patrons. [...]</p>
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		<title>By: Adam Kayce</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-271</link>
		<dc:creator>Adam Kayce</dc:creator>
		<pubDate>Fri, 25 May 2007 13:54:49 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-271</guid>
		<description>&lt;b&gt;Dawud,&lt;/b&gt; I hear you, loud and clear.  As much as I think &#039;patron&#039;, I usually default to &#039;people&#039;, just because it&#039;s so open.  It doesn&#039;t carry the reverence that patron does, to me, but it is clear.

&lt;b&gt;Trisha,&lt;/b&gt; I like where you&#039;re going with partner, and I agree, it&#039;s confusing, since partner is used to signify ownership in work/ideas/compensation/etc.  &lt;i&gt;(and yes, prospects is another word I find icky; like I&#039;m zeroing in on their pockets or something...)&lt;/i&gt;

&lt;b&gt;Ken,&lt;/b&gt; isn&#039;t synchronicity a great thing?  And you&#039;re welcome.</description>
		<content:encoded><![CDATA[<p><b>Dawud,</b> I hear you, loud and clear.  As much as I think &#8216;patron&#8217;, I usually default to &#8216;people&#8217;, just because it&#8217;s so open.  It doesn&#8217;t carry the reverence that patron does, to me, but it is clear.</p>
<p><b>Trisha,</b> I like where you&#8217;re going with partner, and I agree, it&#8217;s confusing, since partner is used to signify ownership in work/ideas/compensation/etc.  <i>(and yes, prospects is another word I find icky; like I&#8217;m zeroing in on their pockets or something&#8230;)</i></p>
<p><b>Ken,</b> isn&#8217;t synchronicity a great thing?  And you&#8217;re welcome.</p>
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		<title>By: Ken Graydon</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-260</link>
		<dc:creator>Ken Graydon</dc:creator>
		<pubDate>Thu, 24 May 2007 23:39:59 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-260</guid>
		<description>Good Morning,

It&#039;s gotta be synchronicity. I am just sorting out a website for an Intentional Healing practice and, because I too had a retail background, I was thinking *customers* or, on my ego days, *clients.*
Patron is such a good word! It fits the understanding that they are their own healers and that they are bringing their good to the relationship. Thank you for the great timing and the sharing.

Blessings,

Ken Graydon
www.angylion.com.au</description>
		<content:encoded><![CDATA[<p>Good Morning,</p>
<p>It&#8217;s gotta be synchronicity. I am just sorting out a website for an Intentional Healing practice and, because I too had a retail background, I was thinking *customers* or, on my ego days, *clients.*<br />
Patron is such a good word! It fits the understanding that they are their own healers and that they are bringing their good to the relationship. Thank you for the great timing and the sharing.</p>
<p>Blessings,</p>
<p>Ken Graydon<br />
<a href="http://www.angylion.com.au">http://www.angylion.com.au</a></p>
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		<title>By: Trisha Cupra</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-261</link>
		<dc:creator>Trisha Cupra</dc:creator>
		<pubDate>Thu, 24 May 2007 23:18:37 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-261</guid>
		<description>How about the term &#039;partner&#039;? That speaks to me more of an equal exchange of value, rather than the &#039;one up, one down&#039; relationship you mention.  Still not sure how to use it in marketing material without sounding corny or, well, weird.

But, I guess there&#039;s always room to explain it to prospects (another &#039;yucky&#039; word I don&#039;t like much) and that becomes part of your marketing.</description>
		<content:encoded><![CDATA[<p>How about the term &#8216;partner&#8217;? That speaks to me more of an equal exchange of value, rather than the &#8216;one up, one down&#8217; relationship you mention.  Still not sure how to use it in marketing material without sounding corny or, well, weird.</p>
<p>But, I guess there&#8217;s always room to explain it to prospects (another &#8216;yucky&#8217; word I don&#8217;t like much) and that becomes part of your marketing.</p>
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		<title>By: Dawud Miracle</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-262</link>
		<dc:creator>Dawud Miracle</dc:creator>
		<pubDate>Thu, 24 May 2007 19:28:15 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-262</guid>
		<description>&lt;blockquote&gt;Is there another word that “encompasses both an exchange of value as well as a relationship that deepens into friendship?” I honestly don’t know; maybe there is. Any ideas? I’d love to find out what comes of this…&lt;/blockquote&gt;

Hey brother. I&#039;m on the same hunt too. The only thing I&#039;ve come to is to remember that we&#039;re talking about people - who have hearts, minds, needs, emotions, etc. I think any term otherwise dehumanizes people a bit. So I&#039;d love to find a term that does that less - or not at all. Let&#039;s keep asking and keep looking.</description>
		<content:encoded><![CDATA[<blockquote><p>Is there another word that “encompasses both an exchange of value as well as a relationship that deepens into friendship?” I honestly don’t know; maybe there is. Any ideas? I’d love to find out what comes of this…</p></blockquote>
<p>Hey brother. I&#8217;m on the same hunt too. The only thing I&#8217;ve come to is to remember that we&#8217;re talking about people &#8211; who have hearts, minds, needs, emotions, etc. I think any term otherwise dehumanizes people a bit. So I&#8217;d love to find a term that does that less &#8211; or not at all. Let&#8217;s keep asking and keep looking.</p>
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		<title>By: Adam Kayce</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-263</link>
		<dc:creator>Adam Kayce</dc:creator>
		<pubDate>Thu, 24 May 2007 16:03:22 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-263</guid>
		<description>Thanks, &lt;b&gt;Jean,&lt;/b&gt; for the support!  Warms my heart.

I do think of you as a patron, but it&#039;s not limited to that.  This blends into your questions as well, &lt;b&gt;Trisha.&lt;/b&gt;  I hold it that we have multiple levels of relationship with just about anyone who&#039;s in our circle of influence.

Just as my wife is my friend, lover, advisor, companion, and more, my patrons are often clients, who become friends, partners, brainstorming buddies, etc.  It&#039;s such an individual thing, but I&#039;m sure you get what I mean.

One of the main things that seeing people as patrons has done for me is that I no longer see a &quot;one-up, one-down&quot; relationship like I did when it was just customers or clients.  I find that in those words, there is a sense of dependence, neediness, and ownership (in both directions) that I really didn&#039;t resonate with.  In patron, however, I see a person who is independent, strong, and just happens to love what I do.  And that love engenders my love, caring, and friendship.

So, will I use &quot;patron&quot; in my marketing material?  Well, I am now! :-)  I personally think that if I treat someone in a patronizing way (like you mentioned), no matter what I call it, they&#039;ll feel it.  And the same will hold true if I hold people in the light of respect, honor, and trust.

Is there another word that &lt;i&gt;&quot;encompasses both an exchange of value as well as a relationship that deepens into friendship?&quot;&lt;/i&gt;  I honestly don&#039;t know; maybe there is.  &lt;b&gt;Any ideas?&lt;/b&gt;  I&#039;d love to find out what comes of this...</description>
		<content:encoded><![CDATA[<p>Thanks, <b>Jean,</b> for the support!  Warms my heart.</p>
<p>I do think of you as a patron, but it&#8217;s not limited to that.  This blends into your questions as well, <b>Trisha.</b>  I hold it that we have multiple levels of relationship with just about anyone who&#8217;s in our circle of influence.</p>
<p>Just as my wife is my friend, lover, advisor, companion, and more, my patrons are often clients, who become friends, partners, brainstorming buddies, etc.  It&#8217;s such an individual thing, but I&#8217;m sure you get what I mean.</p>
<p>One of the main things that seeing people as patrons has done for me is that I no longer see a &#8220;one-up, one-down&#8221; relationship like I did when it was just customers or clients.  I find that in those words, there is a sense of dependence, neediness, and ownership (in both directions) that I really didn&#8217;t resonate with.  In patron, however, I see a person who is independent, strong, and just happens to love what I do.  And that love engenders my love, caring, and friendship.</p>
<p>So, will I use &#8220;patron&#8221; in my marketing material?  Well, I am now! <img src='http://adamkayce.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />   I personally think that if I treat someone in a patronizing way (like you mentioned), no matter what I call it, they&#8217;ll feel it.  And the same will hold true if I hold people in the light of respect, honor, and trust.</p>
<p>Is there another word that <i>&#8220;encompasses both an exchange of value as well as a relationship that deepens into friendship?&#8221;</i>  I honestly don&#8217;t know; maybe there is.  <b>Any ideas?</b>  I&#8217;d love to find out what comes of this&#8230;</p>
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		<title>By: Trisha Cupra</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-270</link>
		<dc:creator>Trisha Cupra</dc:creator>
		<pubDate>Thu, 24 May 2007 05:50:40 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-270</guid>
		<description>Hi Adam,

I really like the definition of  &#039;patron&#039; since I&#039;ve been struggling with the &#039;clients vs customers&#039; wording for a long time now.

Two questions...

1. How do people relate to being called a &#039;patron&#039;? Is that something you&#039;d use in your marketing material, such as on a website? Pardon the unavoidable pun, but isn&#039;t it rather &#039;patronizing&#039; (def: &quot;Showing condescending favor; assuming the manner of airs of a superior toward another&quot;)?

2. I find most of my clients/customers/whatever that don&#039;t turn out to be &#039;toxic clients&#039; have all become &#039;friends&#039; of mine. Is there are word that encompasses both an exchange of value as well as a relationship that deepens into friendship? To me, &#039;customer&#039; seems too superficial, while &#039;client&#039; is closer, but still too formal and impersonal for what I end up having with the people I serve.</description>
		<content:encoded><![CDATA[<p>Hi Adam,</p>
<p>I really like the definition of  &#8216;patron&#8217; since I&#8217;ve been struggling with the &#8216;clients vs customers&#8217; wording for a long time now.</p>
<p>Two questions&#8230;</p>
<p>1. How do people relate to being called a &#8216;patron&#8217;? Is that something you&#8217;d use in your marketing material, such as on a website? Pardon the unavoidable pun, but isn&#8217;t it rather &#8216;patronizing&#8217; (def: &#8220;Showing condescending favor; assuming the manner of airs of a superior toward another&#8221;)?</p>
<p>2. I find most of my clients/customers/whatever that don&#8217;t turn out to be &#8216;toxic clients&#8217; have all become &#8216;friends&#8217; of mine. Is there are word that encompasses both an exchange of value as well as a relationship that deepens into friendship? To me, &#8216;customer&#8217; seems too superficial, while &#8216;client&#8217; is closer, but still too formal and impersonal for what I end up having with the people I serve.</p>
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		<title>By: Jean Browman</title>
		<link>http://adamkayce.com/102/customers-clients-or-patrons#comment-269</link>
		<dc:creator>Jean Browman</dc:creator>
		<pubDate>Thu, 24 May 2007 05:09:45 +0000</pubDate>
		<guid isPermaLink="false">http://monkatwork.com/2007/05/23/customers-clients-or-patrons/#comment-269</guid>
		<description>I don&#039;t know how you regard me, but I think the &quot;patron&quot; label fits.  I ordered both your Inner Audio Series and your Communication Secrets because I think you&#039;re doing great work and wanted to support you.

Don&#039;t get me wrong, I have started listening to them and am getting something out of them, but the main reason I bought them is because I think we need more people like you in the world.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t know how you regard me, but I think the &#8220;patron&#8221; label fits.  I ordered both your Inner Audio Series and your Communication Secrets because I think you&#8217;re doing great work and wanted to support you.</p>
<p>Don&#8217;t get me wrong, I have started listening to them and am getting something out of them, but the main reason I bought them is because I think we need more people like you in the world.</p>
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